Client Testimonials

Powerhouse Learning helps organizations successfully address their business challenges and accelerate the execution of their business strategy, by working in partnership to create measurable improvements in leadership and individual performance was well as business outcomes.

The development of a successful corporate culture is no accident. When seen as a competitive advantage, leadership development and a healthy culture can only return an improved business outcome.

Moving beyond the first engagement, we stay connected, providing access to ongoing individual personal coaching and career development. Powerhouse Learning's collaborative and team approach insures executives have access to ongoing support resources they need.

Listen to what our clients have to say.

KC_Keith"Thank you Brandie for identifying our strengths and weaknesses... our strategic plan will now get us to the next level..."

- KC Keith

 

 

 

 

Kevin_Farrell"Brandie has helped me through the entire process of becoming the trusted advisor I am today..."

- Kevin Farrell

 

 

 

 

Christine_Buczek"I saw how much of an impact Brandie had on me during the seminar... and saw how much of an impact she would have on our organization..."

- Christine Buczek

 

 

 

 

cindy_sprole"We asked Brandie to speak on various topics, she was exactly what we were looking for..."

- Cindy Sprole

 

 

 

 

Terry_Greene"Brandie has quite a unique talent for quickly identifying strengths and weaknesses of people and how they fit in your team..."

- Terry Greene, CFO

 

 

 

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Read testimonials from our clients by selecting a department below.

Skills to help increase sales

"Brandie and her team did an awesome job of giving my staff the tools and skills that will help them to increase sales. My staff will be taking on added sales responsibilities and the skills that they learned during the training session were exactly what we were looking for. We particularly found the session on identifying and dealing with different personality types to be extremely beneficial. We plan on using Brandie and her team on a regular basis for follow-up training."

~ J. Feo, Assistant Vice President, Integration, NJ

I have worked hard to build better relationships

"Just wanted to let you know how much it means to me to have your support. Using you as a sounding board has been invaluable to me. I TRUST you have my best interest at heart and I have CONFIDENCE that your advice is sound and is given with the CARING nature you have always shown me.
Knowing that the CONFIDENTIAL nature of the conversations we have had will go no further means so much. I feel I can speak candidly with you and TRUST that you will not reveal my confidences. You have demonstrated that my discussions with you regarding other coworkers are not revealed.
With your help I have worked hard to build better relationships with my fellow coworkers and knowing that our conversions will go no further help to cement these valuable relationships.
I for one could not do without you and I strongly feel you have made a major contribution to us and will continue to do so. I am proud to have you as a friend, confidant and member of our team!"

~ N. Pautzsch, VP Operations, FL

I am personally more satisfied

"Working with Brandie and her team has dramatically improved both my professional and personal life. What I learned from her has provided me with the “thinking ability and skills” to improve my relationships with clients, associates, employees, and family. As a manager in a fast paced service business, I had developed skills to “manage people and projects”. At that time I was having difficulty motivating people and getting results. I was pretty much at the end of my rope with where I was at.

As I worked with Brandie over the course of several months, her coaching provided the attitude and platform for me to see and understand people, as well as myself, from a different altitude (view). By applying the things Brandie taught me, I have become effective in setting expectations, motivating people, achieving accountability, and reacting and responding in crisis situations. I have seen improved results in the people that I contact. I am personally more satisfied with the responsiveness from people and the positive feedback that I get on the change in me."

~ J. Roe, CPA, CVA, ID

Certainly recommend you to others

"As owners I do not feel like I am pushing a vision or goals onto employees, but that the employees are driving our vision and the vision has become their own. Their team has worked in a big way in our office. I would certainly recommend you to others, especially with your hands on approach to making the training you provide fill the needs of OUR organization."

~ A. Starley, Vice President, ID

Brandie likewise did a superb and professional job

"Our agency hired Brandie Hinen and her team to assist with the preparation of a procedures guide for our agency. They did a great job motivating our staff to finish the project and also provided many valuable suggestions both for our staff as well as for my partner and I. With their assistance we were able to compile our procedures guide in six weeks compared to an offer from another firm to complete the project in six months! As a result of my/our experience I recommended their team to provide additional services as a facilitator for a planning meeting for an agency cluster that our agency is a member of. Brandie likewise did a superb and professional job working with this group to identify focus areas to concentrate on during and after the meeting."

~ B. Baldwin, Owner, MT

The difference Brandie and her team made

"I was referred to Powerhouse by a business friend who told me about the difference Brandie and her team made in his business. I was not sure what they would do, but after talking to them we set up a program to work with our staff. Our company is running well, but there were a few interpersonal issues and some confusion about our mission that we were not aware of. By working with Powerhouse Learning, we were made aware of these issues. My employees thanked me numerous times for getting them into our company, and we would recommend them highly to any company."

~ C. Casser, C.E.O., International firm

Staff morale has improved 100%

"Our agency has outgrown the lead producer & CSR untrained management role, and their team has proved professional management (with tremendous experience) to fill that void. The staff was relieved and has appreciated their team's professionalism.

They hit the road running, and have not looked back. In less than two months we have a new procedures manual almost finished. They quickly resolved many office conflicts and motivated the staff to be a part of the solution. Their team has also provided invaluable feedback on many agency issues by drawing on their network of consultants and advisers.

Staff morale has improved 100%, and are now contributing to finding solutions to the challenges we face. As the agency owner I am relieved to have professional management available to our agency.'

~ G. Roe, CEO, FL

Get the staff to trust her

"Brandie was first introduced to me by my marketing manager when she was teaching at a National Alliance program in Washington DC. He was immediately taken by her energy and knowledge of the industry (By the way, my marketing manager has been in the business for 30 plus years, and is not very easily impressed). From our first conference call, I felt as though this was possibly a person that could assist the agency in getting to the next level.

When she arrived at my organization, it was very interesting to observe how she handled herself. Her first line of business (unbeknownst to my staff), was to get the staff to trust her. She was able to accomplish that w/in the first hour!

One of the issues that we had, was the communication between the customer service dept. and the production dept., was not where it should be (Keep in mind that these 2 depts. are on separate floors. Therefore, there was a natural barrier, thus adding to the problem). By the end of the first meeting with our staff, she had presented all of us with a different way of communicating and thus has created more of a “TEAM” atmosphere, which was missing in the past.
They communicate and work with each member of your staff. In doing so, she is able to deal w/ individual issues as opposed to “Department” issues.

Since their program, I have hired another CSR and another sales team member. Our retention is improving and most importantly, we are working together towards a common goal.
I truly thank Brandie for the time that she has spent with me and my staff. I can assure you, that you will be held accountable for anything that you say or do. She will hold your feet to the fire. She will not allow you to get lackadaisical."

~ J. Kirby, CEO, MD

Know how to set a company apart from its competitors

"Their teaching is based on experience rather than theory. Due to their knowledge, they know how to set a company apart from its competitors. They are able to take an understanding of the industry, and form it into a plan that is mutually beneficial for the carrier and the client. The teaching methods create an environment that is energetic and interactive. In addition, the training does not stop in the classroom. They follow through with our activities, causing us to be accountable for the outcome of our program."

~ S. Young, Principal, UT

Work more closely with our clients

"They helped our staff and work as a team again. Our desire for growth had caused our people to lose track of teamwork. They also helped our agency to work more closely with our clients to go beyond the usual sales contact to develop more of a consultant selling attitude. All this was based on helping our people develop these goals themselves."

They helped us work together better as a team

"Brandie has helped coach First Bank of Idaho’s senior management and executive team and our company officers. Their coaching has helped us work together better as a team; build trust within our various groups, and opened the doors to holding each other accountable for our promises yet maintaining a strong team atmosphere. Ultimately their coaching has improved our relationships with each other and to our outside clients and vendors."

~ J. Latta, (former) Bank C.E.O., ID & MT

Far from just another consulting firm

"What a great experience it has been to work with Powerhouse Learning. They are about people and make a difference in the lives of people. Our coach pegged me early on. I was misunderstood. I came to realize that it was up to me for people to understand me. This required reflection and acknowledgement of how I am received and perceived in order to effect a transformation of myself and my behaviors to bring about the understanding of who I am to others.
The effect of this for me is better, more productive relationships with my employees, peers, children, family and friends.

Thank you Brandie and the team for a real experience. Far from just another consulting firm!"

~ B. Whipple, Executive VP Fortune 100 Company, KS

They helped me clarify my vision

Brandie and her team came into my life at a time when I was clearly stuck, both professionally and personally. The communication techniques I had come to rely on were no longer working and I was having difficulty conveying my vision. They helped me clarify that vision, gave me tools to communicate more effectively and to help increase accountability. I am grateful to them for their work with me and for teaching me to have a vision that is “powerful enough to call me through the pain of transformation."

~ H. Furlong, CFRE Executive Director, ID

Awesome sales / business coach

"You are an awesome sales / business coach that has taken us thru so much controversy and change and has made us better people, communicators, listeners, salesman, and service reps."

~ J. Bill, Office Manager, TX

The difference Brandie and her team made

"I was referred to Powerhouse Learning by a business friend who told me about the difference Brandie and her team made in his business. I was not sure what they would do, but after talking to them we set up a program to work with our staff. Our company is running well, but there were a few interpersonal issues and some confusion about our mission that we were not aware of. By working with Powerhouse Learning, we were made aware of these issues. My employees thanked me numerous times for getting them into our company, and we would recommend them highly to any company."

~ C. Casser, C.E.O., Internationally based

I have seen improved results in people

Working with Powerhouse Learning has dramatically improved both my professional and personal life. What I learned from them has provided me with the 'thinking ability and skills' to improve my relationships with clients, associates, employees, and family. As a manager in a fast paced service business, I had developed skills to 'manage people and projects'. At the time I found Powerhouse Learning, I was having difficulty motivating people and getting results. I was pretty much at the end of my rope with where I was at.

As I worked with them over the course of several months, their coaching provided the attitude and platform for me to see and understand people, as well as myself, from a different altitude (view). By applying the things they taught me, I have become effective in setting expectations, motivating people, achieving accountability, and reacting and responding in crisis situations. I have seen improved results in the people that I contact. I am personally more satisfied with the responsiveness from people and the positive feedback that I get on the change in me."

~ J. Roe, CPA, CVA

You saw right through the major issues

"You were not like the consultants before that spent 1 week and made recommendations that were unrealistic and could never be followed, then rode off into the sunset. You saw right through the major issues, took time for each of us. You also caused many positive things to happen both with management and staff. It is a much better place to work than the day you first came to work with us."

~ A. Harris, Account Manager, ID

Come into work with this great strength

"I can honestly say that my attitude has changed from being scared to turn that corner to work to looking forward to the challenge of overcoming an attitude problem Operations & Service Teams I come into work with this great strength and look at the interruptions of work as a way to overcome my weakness. When I am faced with lots of things going on at once I just take them one at a time and again work at smiling and maintaining composure.

I would be a liar if I told you I have been this way 100%. There have been times when I just wanted to scream but then that my 'Brandie' kicks in and I remind myself how it takes way more energy to be negative and hateful then it does to be pleasant and willing. So there you have it girl, I want to thank you for saving me from letting stress eat my life away. I have also been walking more in the evenings to help relieve the stresses of the day. I have managed to keep my work caught up as well as Nancy’s so that when she returns she does not have piles and boxes (e-mail & etfile) full."

~ G. Jarmer, CISR, CO

Changed their ways of doing things because of you

"I just want you to know how much I and everyone here have appreciated you coming and helping us through things. Just in the meeting this morning every single person in the room expressed how much they had personally learned and changed their ways of doing things because of you. We all appreciated you not only in a business/work sense but also in a personal way."

~ C. Rice, Operations, UT

Things seemed to have changed around here

"I can't tell you how much things seemed to have changed around here. I think a lot of the credit for this change is owed to you. It is also owed to everyone who was willing to swallow pride, allow for change, commit to their own changes, etc…. Change is a hard thing, and it is also a very brave thing!"

~ D. Hillard, Account Manager, CO

Profession and knowledge is a valuable asset

"When Brandie and her program first came into our lives, I was skeptical and apprehensive. Who is this stranger? Why is she here? Who does she think she is, coming in here telling me I’m to write down procedures? I do them every day, why should I have to write them down?

As you can see, my first (basic) instincts were multiple. First, she was here to clean house; second, she was here to make changes; third, she was here to tell me how to do my job; fourth, she was going to change the workflow procedures.

Well, I was wrong on all counts. The program has been a welcome contributor to the improvements that have developed in the company. They didn’t come to clean house, but rather she provided the owner with proven methods of helping the staff become more productive in their daily job performance. A successful company doesn’t just happen. It takes hard work on the part of the owner and with a staff of dedicated, respectful and loyal employees. A written workflow procedure manual is a must for reference and training. (Now I get it! She wanted to make sure all the procedures are written so we all do the various tasks the same way! Wonderful!) These factors are evident in successful companies by virtue of the annual revenues and a low percentage of staff turnover. Happy staff stays with an employer; unhappy staff departs.

Their team helped the staff thru individual soul-searching in an effort to find out what makes us tick. She had us write down our strengths, weaknesses and challenges. Then she helped each of us see how we could expound on the strengths and at the same time, how to overcome the weaknesses and challenges. I’m especially appreciative because she helped me analyze and conquer my weaknesses and challenges that generate negativity. When I feel one of those negative bugs nipping at me, I repeat one of their infamous quotes 'It’s not about me' and I move on.
She came in with new ideas on how to accomplish our daily job duties in a more efficient and effective way. She has presented suggestions on more effective time management methods. She has been the mediator over the typical office issues and has been fair in those mediations. I can go to Brandie with any problem or concern and feel confident that she will help me thru it with her expertise and knowledge.

We are all creatures of habit, fearful of change, frightened of strangers. But without change and without meeting new people we become stagnant. Change is good and growth in our profession and knowledge is a valuable asset. I’ll never say ‘I’ve learned enough’ – knowledge is power and if I’m not willing to try something new or different, I’ll have missed out. Brandie has helped me see that her intentions are all good and she is here to help not to hinder. I for one can say I truly appreciate her coming on board."

~ A. Davis, Senior Account Manager, FL

Great change in the staff

"I was untrusting of Brandie when she first came into our office. I did not believe that she or anyone else could turn our office staff around, the stress level was almost unbearable and there was no trust between management and staff. Since their program has arrived the stress level is less and trust is becoming easier. There has been a great change in staff with the addition of 3 new people and we work well together. There are still issues that need corrected but things are finally coming around and our office is a much more enjoyable place to come to. I appreciate all that your program has accomplished."

~ T. Allen, Account Manager, ID

Common sense approach with tested practices and procedures

"I am happy to recommend Powerhouse Learning for any organization looking to increase their overall sales productivity, organizational skills, and teamwork... in a short amount of time they were able to provide us with the tools needed to not only enhance my current relationships with my current clients, but opened up a whole new avenue, direction and approach for obtaining new clients. They bring a common sense approach with tested practices and procedures very unique to business. Their energy, passion, and ethics towards enhancing your business goals will be unmatched by any other, in my opinion."

~ C. Paskewitz, Account Executive, ID

Extremely knowledgeable in their field

"I have been dealing with their program for the past few years professionally and personally. They are extremely knowledgeable in their field and always offer suggestions on how to handle difficult situations along with great professional advice and techniques on sales and dealing with people. I have never met a team so dedicated, honest and sincere with so much energy! I highly recommend their program to all businesses."

~ R. Halagan, Senior Sales Representative, FL

Giving me more confidence in what to say

"Their program has brought great energy and excitement to our office for improving our sales techniques and putting us on the track with building long standing customer accounts. Their techniques for rounding accounts by using honesty with a precise approach has moved me forward in my sales, giving me more confidence in what to say, when to say it, and what not to say when approaching a prospect or current customers."

~ S. Howell, Branch Manager, KS

Someone you wish you had in your organization!

"I have been thru many 'sales' classes over the years and what sets their program apart is that they work on what I need to work on, not a curriculum. Our weekly calls range from the fundamentals to actually working on prospecting letters and the specific words and format to use. Their knowledge of the 'technical' side has given me confidence to walk into a prospect call and know the things not to say, and the things to ask.

Just yesterday, I met with a prospect who had already met with 2 other salespeople. After more than an hour, she leaned across the table and quietly said 'I’m going to be real honest with you, I want to make sure we have all areas covered and I know it may cost more than last year.' The prospect and I had spent most of the hour talking about relationship and her business – not policies and price. With Brandie’s help I walked out of this call with a firm commitment from the owner.

They have taught me how to sell through Relationship, not price and teach sound practices that work. They can show you the same ways to build a relationship where your clients will not shop you, where they will be honest, and will continually give you referrals..."

~ M. Huff, Producer, TX

Good practical advice

"I have been given good practical advice that allowed me back into the field to sell. During the last several months I have had much success with the methods and information supplied to our team. I am excited to continue my growth as a salesperson with the lessons of life I learned from the program."

~ P. Simcoe, Sales Executive, ID

Made sure I was committed to trying their suggestions

"Our group was really struggling with structure and consistency, Brandie’s team was hired to help our overall organization between branches and get us on the same business path. I struggled with cold calling on prospects, never really thought about asking my current customers for referrals for me to contact. Their team not only gave me examples but made sure I was committed to trying their suggestions. I have contacted current customers using the techniques and have left a meeting with one customer holding a list of 5 referrals! Once the thought was planted. the words just flowed right out and it was much easier than I ever imagined. Their program has done awesome things with not only me but our whole organization..."

K.Burkhart, Marketing, KS

Use 'real world' examples that we could understand

"Your organization was chosen from a large field of professionals to speak at our conference. We chose you because of your willingness to mold the presentation around our specific needs and overall enthusiasm for our ideas. Your organization exceeded my expectations by providing sales tools that I could take back to my organization, and implement immediately. Their experience in the industry allowed us to use 'real world' examples that I could understand. I have been a producer in this industry for 5 years, and have been through many sales classes along the way. Your presentation is one of the BEST I have ever attended."

~ J. Byers, State Project Chair, LA

Straight forward, honest, solution-based approach

"Wow! Talk about great 'take-aways' to improve your professional sales skills as well as life experiences and moments. Brandie spoke to over 100 at our annual North Carolina Conference in June and was the talk of the speaker portion of our conference. Her straight forward, honest, solution-based approach with an "I CAN" attitude was exactly what we were looking for.

She left everyone inspired, motivated and rejuvenated to go back with basic principles, techniques and ideas that we could use in practical application at work, and just every day in our lives. Her use of "real world" examples and more importantly solutions, made this seminar personal for everyone involved. This is a must have to help a team of professionals grow both professionally and personally. If you are given the chance, this is a life changing experience that you do not want to miss!!"

~ R. Tedder, NC

Asking the 'proper' questions to get the answers

"First of all I want to thank you so much for spending the day with us in Kentucky. I have not enjoyed listening to anyone more in a VERY long time. I loved the way you involved us from the very beginning. You have also taught me how to ask the 'proper' questions to get the answers that I am looking for. Beginning a new partner in my organization, you brought to my attention that accountability is very important for me and my team. You also gave me examples of how to expect accountability and to measure it. Not only did I take from you lecture ways to run my organization and be a better professional, I also have incorporated you philosophy in my personal life."

~ C. Bohannon, Owner, KY

Passionate about her information

"Brandie is a great speaker that is passionate about the information she presents. I learned several pieces of information that will successfully help me with not only my career, but my life. The team's first-hand experiences are a great asset to their presentations."

~ S. Fry, Marketing, NJ

Excellent at getting interaction among attendees

"Your Organization successfully guided us through one on one sessions developing conversations that get to the root of the problem while keeping a working relationship in place with the other person. They gave us courage to go back to the work place and try it. I am really impressed that she has continued communication with those of us in her classes even after the event has ended, tracking our progress. I would recommend the organization in a group setting because they are excellent at getting interaction among attendees and also for one on one meetings..."

~ F. Hickman, Executive VP, ID

Solid presentation skills

"The Utica E&O program had the pleasure of working with your organization in our effort to improve our sales results. Brandie’s keen insight into this subject and her solid presentation skills made her an instant hit with everyone that attended. There is no doubt that our sales results will improve as we implement the various strategies that she addressed. She is a true asset to the industry."

~ C. Pearsall, (former) VP Utica National, NY

Completely at home in front of an audience

"We used Brandie's organization for our state convention CE (a workshop touching on sales, management, communication, customer service) and she did a great job. She is completely at home in front of an audience of any size; her presentation is knowledgeable and professional. Brandie has a smooth, easy-going way... yet ads vigor and spark when appropriate. She is quick on her feet — and even in front of our 'old guard' did not get caught off guard.'

~ State Association chair, ID

Never too late to learn

"I have been in the business for 25 years and it still never ceases to amaze me how much I do not know. You have been very inspirational this weekend; thank you so much for reminding me that it is never too late to learn and change."

~ J. Whelton, President, Financial Services, MS

Questioning, Listening, Negotiating and Gaining

"Your techniques of assessing a given situation; questioning, listening, negotiating and gaining agreement will be invaluable to my future efforts..."

~ B. Callen, Marketing Department, GA

The real approach to getting what I want

"Thank you so much for a great session. I really appreciate the real approach to getting what I want and deserve in business and in life. I have been able sprinkle in some of the tips I have learned in my recent meetings with our clients. It is much easier to ask them to do something I need them to do when taking the right approach. My only wish would be that more people would get the opportunity take your course. It really brought home to me the need to make and keep promises, get an agreement and maintain accountability."

~ A. Douda, Company marketing executive, SC

How you approach your workday activities

"Brandie Hinen has a world of experience and it shows in her presentation. Her unique style kept all of us engaged, including our company representatives. She will make you think about how you approach your workday activities and motivate you to act so that you can better your sales results. I would recommend her organization to any insurance group needing a dynamic speaker that will usher you to see things a different way."

~ D. Clarke, Vice Chair, IA

Making change with a positive attitude

"I am always searching for ways to improve the way we do business with in our agency and with our Client and Vendor relations. Your organization was the answer to all of my questions and concerns. Your ability to relate to all of the functions of an organization was very reassuring and inspiring. They were successful in opening the 'eyes' of many to change, with a positive attitude. I was most impressed with the way she could analyze the personalities and make suggestions for improvement to benefit everyone. This was the missing piece to my puzzle. I encourage business leaders to take a look at what they have to offer, it’s truly a 'win win' situation."

~ A. Der Manouel, Vice President, CA

  • Our unique behavioral and systematic accountability approach creates radical improvement for you and your organization.
  • Our experience gives us tremendous insight on whats working in today's tough market.
  • Truly caring about your company’s success is what makes us different.